Frequently Asked Questions
Everything you need to know about your enewton jewelry experience.
How do I care for my enewton jewelry?
Our pieces are designed to be worry-free. Most enewton jewelry is made with gold-filled materials, meaning you can shower, sweat, and swim in them without fear of tarnishing. To clean, simply use a soft cloth and mild soap.
What is the standard shipping timeframe?
We strive to process orders within 1-3 business days. Once shipped, standard ground shipping typically takes 3-5 business days to arrive depending on your location.
What is your return policy?
We accept returns on unworn, non-customized items within 30 days of purchase. Items must be in their original packaging to be eligible for a full refund.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times for international orders are calculated at checkout.
How do I determine my bracelet size?
Most of our signature bracelets are designed with high-quality elastic for a comfortable fit. We offer standard sizing that fits most wrists, but specific diameter measurements are listed on each product page.
Can I modify or cancel my order after it is placed?
Because we aim to process orders quickly, we can only make changes or cancellations within one hour of order placement. Please contact our support team immediately for assistance.